Ticket machine faults

Ticket machine faults

What to do if a ticket machine is not working.

We regularly maintain our ticket machines. Sometimes, faults are unavoidable.

Check for other ticket machines nearby to purchase a pay and display ticket.

Telephone: 0345 600 6400 to report the fault. 

Include: 

• the fault description (for example, not accepting cards)
• location  
• ticket machine number

You could buy a ticket using the PayByPhone service. Information on this will be displayed on ticket machines and throughout the car park.

You can access this service by:

• the PayByPhone website
• telephone: 0330 400 7275
• download the PayByPhone app on your mobile phone

A Penalty Charge Notice (parking fine) may still be issued. 

Tell us what you think of this page

Your feedback on the content can help us improve the website.

Provide Feedback open_in_new