Advice and support

Support via phone, Relay UK, or SignVideo, and how to get help from Citizens Advice.

How to contact us

If you're having a difficult time or struggling at the moment get in touch. We'll find you support and connect you with people in your area.

Telephone: 01670 620 015 ( Monday to Thursday, 8:30am to 5pm and Friday, 8:30am to 4:30pm)

Telephone: 018001 01670 620 015.

Relay UK brings relay services for deaf, hard-of-hearing, and speech-impaired people. You don't need any special kit, just download the app.

Contact us using SignVideo Web Access, an online sign language interpreting service. You can learn more about this service here.

If you are worried about the immediate welfare (health or wellbeing) contact Onecall.

Free, confidential and unbiased information and advice on a range of issues, including money, benefits, housing, and employment. Visit the Citizen's Advice website, or follow Citizens Advice Northumberland on Facebook.

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