The Transport Network team is responsible for managing the school transport application process and for ensuring travel support is put in place for eligible children, young people and vulnerable adults. They are also your first point of contact for any issues that arise in the operation of your call-off contracts.  

Call us 

We have a telephone 'hunt group' in place that enables you to contact us during office hours. The telephone number is 01670 624839. You should always get in contact with us by phone if it concerns an urgent matter.   

Email us 

We have a number of generic mailboxes set up to handle correspondence, the one to contact will depend on the nature of your query: 

• children of compulsory school age attending mainstream school-schooltransport@northumberland.gov.uk

• Transport for post 16 students (excluding post 16 SEN)-  post16.transport@northumberland.gov.uk 

• Compulsory school aged children attending special schools- SEN.Transport@northumberland.gov.uk 

• Post-16 (SEN) students, social care transport as well as school transport for children educated outside of mainstream education, e.g. Choysez- transport.referrals@northumberland.gov.uk 

• Procurement exercises (mini competitions)- schooltransport.tenders@northumberland.gov.uk 

The Finance and Compliance team are responsible for managing the purchase order and receipting process. This enables your invoices to be paid. They also provide compliance management across all call-off contracts we have put in place with you.  

  They use a couple of generic email addresses which are: 

• contractor payments, purchase orders/invoice queries- transportfinanceteam@northumberland.gov.uk 

• Contract management issues.-transportcompliance@northumberland.gov.uk 

Other useful sources of information 

School Closures 

• Click here to view emergency school closures. 

• Click here for changes to planned school closures. 

Gritting of Road Network 

• Click here to request gritting of part of the highways. 

---