Website uses JavaScript. Please enable JavaScript in your browser for the best experience.

Skip to main content
✖

Report a tree issue

Report a tree issue

We provide tree maintenance services across Northumberland depending on land ownership and maintenance responsibility. 

If you consider this to be dangerous or an emergency, 

Telephone: 0345 600 6400

Whilst some reported tree issues may identify hazards, obstruction, risk or nuisance, lesser requests may be deemed a low priority.  

Non-Urgent, low priority requests 

Request for Non-Urgent Works such as the following: 

  • Height/size 

  • Leaf fall 

  • Berries 

  • Bird poo 

  • Insects 

  • Blocking light 

  • TV and satellite issues 

  • BT issues 

  • Honey dew/sap 

 

These are low priority issues. Inspections of such issues only take place when resources allow. Any ensuing works can only take place when resources allow. 

The Priority Banding explains the urgency of work, and in each category a list of maintenance that would normally fall into that priority/risk rating has been given as guidance. 

Until the tree has been inspected, and the relevant information has been recorded its true priority cannot be established. 

These categories and figures are only guidelines which are applicable under normal circumstances only. The occurrence of emergencies, storms and other events beyond our control will take priority over programmed work and this may result in scheduled work being delayed. 

Tree works priority guide (PDF)

If the tree is causing damage or obstructions, has fallen, requires maintenance, is blocking drains or is a public safety issue.

 Report a tree problem on Fix My Street

Damage to private property

If the property owner wishes to submit a claim to the council about one of its trees causing damage such as overgrown roots, overhanging limbs and/or subsidence, they will be required to submit the evidence of:

  • root analysis to confirm presence, condition, and species identification of vegetation
  • crack/level monitoring showing movement
  • soil analysis, soil type and moisture levels
  • foundation data
  • complete structural survey

Email: insurance@northumberland.gov.uk

Leaves from the tree would be the responsibility of the occupier to remove.

Conservation areas

Requests regarding trees covered by a Tree Preservation Order (TPO). For conservation areas, planning issues or works to privately owned trees see information about trees relating to planning issues.

School grounds

For issues about trees on school grounds:

Email: propertymaintenance@northumberland.gov.uk