Have your say on bus travel
Have your say on bus travel
Send feedback to your operator; Bus Users UK helps resolve passenger concerns.
If you want to complain, or if you have a constructive suggestion for improving any bus service, please contact the relevant bus operator. If you’re not satisfied with their response, Bus Users UK can help.
Northumberland County Council does not own or manage buses in Northumberland.
We cannot pass on any complaints or requests for timetable or fare information. This must go directly to the bus company concerned which will be either:
- Arriva operates buses in North East England
- Go North East serves towns and cities in the region
- Borders Buses, Berwick connects Berwick and surrounding areas
- Stagecoach operates services across Northumberland
Complaints and feedback
- you can join Bus Users UK as an individual member
- this company represents bus passengers and aims to help communication between bus users and the bus service
- they can help you if something unsatisfactory happens on your bus journey, whether you are a member or not
You can contact Bus Users UK:
Email: enquiries@bususers.org
Telephone: 0300 111 0001
Post:
Bus Users
Princes Exchange
Princes Square
Leeds
LS1 4HY
Contents
Tell us what you think of this page
Your feedback on the content can help us improve the website.
Provide Feedback open_in_new