Reporting changes for Passenger Transport Operators
Reporting changes for Passenger Transport Operators
Ensure purchase orders and invoices reflect agreed costs, updated schedules, and account for school closures.
My current purchase order doesn't reflect the correct cost
For example:
- the days of operation have changed
- a new daily rate has been agreed
You must contact us. The matter can then be looked into and resolved.
Change in price of a contract
The purchase order will be updated by us and re-issued to you.
What should I do if there has been a reduction in the frequency of journeys required by the passenger from that stated in the schedule?
You must adjust your invoice accordingly and contact us immediately.
Before submitting an invoice, ensure the number of days payment claimed is correct. This can be done by checking for school closures.
- for emergency school closures, check our alerts page.
- for planned school closures, check our schools page.
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