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Invoicing and payment guide for Passenger Transport Operators

Invoicing and payment guide for Passenger Transport Operators

Guidelines for submitting monthly invoices, purchase orders, and receiving payments by Bankers' Automated Clearing System (BACS).

To receive payment for your services, the council will need to approve your invoice covering the work performed during the previous month.

New call-off contracts

When you're awarded a new call-off contract, you'll receive a new purchase order. Purchase orders will also be issued to you at the beginning of each financial year for all contracts you are operating.

If you are VAT registered

VAT added (if applicable) must be shown separately on your invoice.

Submitting an invoice

Invoices should be submitted within 15 days after the end of each month. Invoices must not be submitted to the council before all the work has been completed.

Email: transportinvoices@northumberland.gov.uk

Post:

Accounts Payable
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Information to include

The information below must be included in your invoice otherwise it will be returned to you, resulting in a delay in payment.

  • your purchase order number (this can be found at the top right-hand side of your official order)
  • route number
  • invoice number
  • invoice date
  • month for which you're claiming (please make sure you only claim for one month per invoice)
  • number of days claimed
  • daily rate
  • Net/VAT/Gross total
  • name and full address

Receiving payment

Payment will be made monthly in arrears within 30 days of the amount claimed.

All payments will be made by BACS and remittance advice will be provided by the council to the operator.

Contact the accounts payable team

Telephone: 01670 624 817

Do not contact the passenger transport team regarding invoices or payments.